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SECURITY PROTOCOLS

At Ledger, security is the foundation of our hardware wallet ecosystem. Our devices are built with a certified EAL5+ secure element, providing a hardware-based root of trust that is fundamentally isolated from the internet. This ensures that your private keys are never exposed to external threats, even if your device is lost or stolen. By leveraging this advanced chip technology, Ledger.com/Start® delivers a level of protection that is unmatched in the cryptocurrency space, safeguarding your digital assets with clinical precision.

The Ledger Live application serves as the critical bridge between your hardware and your digital portfolio. It provides a seamless interface for managing multiple wallets, monitoring transaction history, and performing complex operations with a single click. By integrating with Ledger.com/Start®, users gain access to a professional-grade suite of tools that prioritize usability without compromising on security. This unified approach allows you to manage your crypto assets with confidence, knowing that every action is verified and protected by the hardware's internal security protocols.

Our recovery system is designed to be both robust and user-friendly. Every Ledger device comes with a 24-word recovery phrase, a critical piece of information that allows you to restore your wallet and all associated assets from a physical backup. This feature is essential for long-term asset preservation, ensuring that your digital legacy remains intact even in the face of hardware failure or loss. By combining high-tech security with a straightforward recovery process, Ledger.com/Start® empowers users to take full control of their financial future with absolute peace of mind.

FREQUENTLY ASKED QUESTIONS

HOW DO I SET UP MY LEDGER DEVICE?

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Follow the Ledger.com/Start® setup wizard. Connect your device to a computer via USB-C, select your language, and complete the security verification steps to activate your hardware wallet.

IS MY PRIVATE KEY EVER SENT TO THE INTERNET?

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Zero. Ledger.com/Start® uses a secure, offline signing process. Your private keys are generated and stored exclusively on your device, ensuring your assets remain completely private and inaccessible to third parties.

WHAT HARDWARE IS REQUIRED FOR SETUP?

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Any modern computer with a USB-C port is sufficient. We support Windows, macOS, and Linux. Simply connect your Ledger device and follow the on-screen prompts to begin your secure setup.

HOW DO I RECOVER MY LEDGER DEVICE?

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If you lose your device, you can restore your wallet using the 12-word recovery phrase. This phrase is generated during setup and is the only way to access your funds if the hardware is no longer available.

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